Effective Date: 01 December 2025

Welcome to Rishi Enterprises.
We are committed to delivering high-quality automobile garage equipment and ensuring complete customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.

Overview

Our refund and return policy lasts 30 days from the date of delivery.
If 30 days have passed since your purchase, unfortunately, we cannot offer a full refund or exchange.

Eligibility for Returns

To be eligible for a return:

  • The product must be unused, undamaged, and in its original packaging.

  • You must provide a valid invoice or proof of purchase.

  • The product should not fall under the non-returnable items list below.

📦 Important: Please do not send any products back to the manufacturer directly without prior authorization.

Non-Returnable Items

The following items are non-returnable:

  • Electrical or electronic parts once installed or connected

  • Customized or made-to-order equipment

  • Consumables (e.g., oils, lubricants, or accessories)

  • Software or digital products supplied with equipment

  • Items damaged due to improper installation or usage

  • Sale or clearance items

Partial Refunds May Be Issued For:

  • Items showing signs of use or wear

  • Products not in original condition or missing parts (not due to our error)

  • Returns requested after 30 days from delivery date

Refund Process

Once we receive and inspect your returned product, we will notify you via email or phone regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment (bank transfer, UPI, or card).
⏳ Please allow 7–10 business days for the refund to reflect in your account, depending on your bank or payment provider.

Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again.

  • Contact your bank or card provider — processing times may vary.

  • If the issue persists, contact us at 📧 kkannanrishi@gmail.com

Sale Items

Only regular-priced items are eligible for refunds.
Items sold under discounts, offers, or clearance are non-refundable, unless they are defective or damaged upon arrival.

Exchanges

We replace items only if they are:

  • Defective, or

  • Damaged during delivery

To initiate an exchange, please email us at 📧 kkannanrishi@gmail.com and send the product to:

🏢 Rishi Enterprises
No. 21/8, Pillayar Kovil 2nd Street,
Ekkaduthangal, Chennai – 600032,
Tamil Nadu, India

Shipping Returns

To return a product, please send it to:

🏢 Rishi Enterprises
No. 21/8, Pillayar Kovil 2nd Street,
Ekkaduthangal, Chennai – 600032,
Tamil Nadu, India

🚚 Note: Customers are responsible for paying the return shipping costs.
Shipping fees are non-refundable. If you receive a refund, the cost of prepaid shipping (if any) will be deducted from your refund total.

We recommend using a trackable courier service or purchasing shipping insurance. We are not responsible for products lost in transit.

Need Help?

For assistance with returns, exchanges, or refund status, contact us at:

📧 Email: kkannanrishi@gmail.com / rishi@jsplash.com
📞 Phone: +91 95002 35152 / +91 98407 43213 / +91 90878 79031
🏢 Address: No. 21/8, Pillayar Kovil 2nd Street, Ekkaduthangal, Chennai – 600032
🌐 https://rishigarageequipments.com/